Support

We're here to help

Need help signing in, updating the board, or recording an outing? Email us at matt@shelterboard.com. Tell us your shelter name and what happened so we can help you faster.

Can't sign in?

Your shelter administrator creates accounts and controls access. Ask them to check your invitation and email address. If you still need help, email us.

Need to update a dog's details?

Contact your shelter's staff or administrator for changes to dog records and handling instructions. They manage what appears on your shared board.

Privacy or data request?

Read our privacy policy, or email us to request access, correction, or deletion of your information.

Email support